Shipping | Returns | Exchanges

Shipping 

Free US shipping on orders over $150. 

We strive to ship all orders 1-2 business days but weekend orders will be shipped the next following business day. 

Delivered packages that are reported as lost or stolen are not our responsibility.

Refunds are not issued on lost packages.

For international shipping, all applicable duties, tariffs, and customs fees are the responsibility of the customer.

 

Returns

To start a return, you can contact us at remenulosangeles@gmail.com.

For qualified returns, we are happy to issue a refund as long as the request for returns is submitted within 14 days of receiving your order. 

Once we’ve received your returned item(s), we will inspect the goods for return. 

If your return is accepted, we’ll send you return instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Your refund will be applied back to your original method of payment within 3-7 business days.  

All eligible return costs are the responsibility of the customers, except for any defected items.

We reserve the right to any returns that do to meet our return policy. The item will be sent to back to you at your expense. Refused parcels will be subject to a $20 restocking fee.

All sales items and gift cards are final sale. 

All orders from outside of U.S. are not returnable. 

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.